Telephone Services

Information in this section refers to Shoretel Telephone Extensions (Black Handsets containing name Shoretel).

Handsets

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Call Management

MiTel Call Manager is a Desktop Computer Application that integrates with the phone system.  It helps streamline, improve accuracy, and enhances productivity.

Telephone Conferencing

You may set up a conference call by either by using the handsets CONFERENCE button or by using the Shoretel Call Manager. Please see the Shoretel Call Manager - Conference Calls video in the section below for details of how to use Call Manager.