Connecting to Generic Cardiff Met Desktop with Secure Authentication

Introduction

This guide will help you to remotely connect to the secure Generic Cardiff Met Remote Desktop Solution using https://remote.cardiffmet.ac.uk with Multi-Factor Authentication (MFA). This will allow you to securely access approved resources as if you were working on site at Cardiff Met, which otherwise would be inaccessible from the public internet. 

Important Information

First please make sure you have read the guide, Password Guidelines for RDS and VPN and How to Change your Default MFA Authentication Method. Once you have read and confirmed you are meeting the requirements then please proceed to the next steps. 

Remote Desktop Solutions (RDS) MFA Requirements

The secure RDS requires MFA, however, the RDS software itself will NOT notify you that MFA approval is required, as soon as you click connect, you will need to have your mobile phone ready to approve an MFA prompt (in the same way you access Office 365 services).

We recommend having the authentication application (Microsoft Authenticator app) open in readiness for this step, as it can make receiving the MFA prompt quicker.

If you haven’t done so already, you will first need to request access by completing the Remote Desktop Access Request Form.

Procedure

You now have access to STAFF VIRTUAL DESKTOP WITH MFA

Click Connect to allow permission

Enter campus\username and then your password and click OK

IMPORTANT: it is at this point you will be prompted on your chosen mobile device for MFA Authentication. Please open the authenticator application and click approve. 

Click the Desktop tile to go to a more traditional desktop

If you encounter any issues following this guidance or have any questions regarding the software and methods mentioned in this guide, please do not hesitate to contact the IT helpdesk https://study.cardiffmet.ac.uk/Help/Pages/Contact-Us.aspx