The course begins with an induction - either an induction session or
Anytime Induction. The induction explains the nature and structure of the course and the resources available – a comprehensive e-learning course, practice projects, Microsoft textbooks and GMetrix practice software.
The core of the course is the e-learning and practice projects. In complement to those, there are two, optional, Key Concept sessions. These sessions explore some of the more interesting and difficult topics through worked examples and practical exercises.
The course concludes with the Microsoft Office Specialist exam; a 50 minute, computer assessed exam in which you have to complete several tasks in a realistic Outlook environment. The exams can be taken remotely, from your home.
Visit our Microsoft Office Specialist page to find out more about MOS and the benefits of a MOS qualification.
The amount of learning time depends on your current Outlook knowledge, but as an estimate:
Key Concept teaching: 0 - 4 hours
E-learning: 7 - 12 hours
Practice projects and GMetrix exam practice: 3 - 4 hours
Certification exam: 50 minutes.
For a total of between 11 - 21 hours.
Key Concept Session Details
Key Concept Session 1: Managing Email Efficiently
This session explores how underutilised tools such as Flags and Tags, Quick Steps, rules, search refinements and Search Folders can help you process your email more efficiently.
Key Concept Session 2: Schedules, Tasks and Contacts
This session explores how Outlook tools can be used to manage your calendar, to-do lists and contacts. Topics include calendar views, appointments vs meetings, sharing your calendar, tasks, the To-Do bar, contacts and contact groups.