Thursday 10th January - IT Helpdesk Reduction in Service
Article Date: 08/01/2019

The IT Helpdesk are attending a team development event on Thursday 10th January. As a result, there will be slightly reduced operating times and the number of staff available to take calls will be fewer. 
 
Both Llandaff and Cyncoed IT suites will open at 8:30am as normal but will close at 4:30pm.  The IT Helpdesk helpline (029 2041 7000) will be open from 9:00am until 5:00pm
 
The IT Helpdesk mailbox will not be monitored throughout the day, however we will action any queries when we return at 8:00am on Friday 11th January.
 
You will still be able to log your own support call via our IT Helpdesk Self Service Portal.  If you need to reset your password, then you can do so via our Password Management Self Service System.
 
For more information, please contact the IT Helpdesk.