Email Safety Tips feature in Office 365 Student Email
Article Date: 25/04/2016

​​​Microsoft​ will be rolling out an enhanced safety feature to your Office 365 student email account in coming weeks.

The new feature is called 'Safety Tips' and will provide a tip as to whether email messages look suspicious, or reassurance when a message is safe.

These 'tips' will appear when accessing your student email via a web browser and be visible in a colour-coded message bar at the top of the email. 

Messages will fall into one of the four categories below:

Suspicious - messages marked Suspicious have a red safety tip and are either a known phishing message, have failed sender authentication, are a suspected spoofing message or have met some other criteria that Exchange Online Protection has used to determine the message is fraudulent. You should not interact with suspicious messages and instead should delete them.


Unknown - A yellow bar at the top of the message indicates an Unknown safety level. Being marked as Unknown indicates that Exchange Online Protection has marked the message as spam. You can click the It’s not spam link in the yellow bar of a junk mail item to move the message to your inbox.​Unknown.png
Trusted - messages from a Trusted sender display a green bar at the top of the message. These are from domains identified by Microsoft as being safe.​
Safe - messages marked with a gray safety tip indicates that the email was not filtered for spam because it is either considered Safe by the user’s organization, is on the user’s safe senders list or Exchange Online Protection marked the message as junk but the user moved it out of the junk folder to the inbox. The gray safety bar also appears when images within the message have been disabled.​


Microsoft use their Exchange Online Protection solution to analyze data patterns across millions of emails to identify spam, malware and phishing threats. Based on this ongoing analysis, Exchange Online Protection is able to identify suspicious messages and apply the appropriate Safety Tip.​